sycamore blog

Introducing the new SPG Series

Mon, 30 Aug 2010 00:00:00 -0700

The new SPG series has arrived on our website. Get all the details on the SPG 3500 and 7000 in our generators section. Equipped with a value-oriented price and commercial-grade construction, the SPG Series is perfect for the value oriented consumer.

Limited Recall of Sycamore Generators

Tue, 10 Mar 2009 00:00:00 -0700

Recall Alert U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, D.C. 20207

March XX, 2009 Alert #09- DRAFT 3/4/09

Gas Generators Recalled by Sycamore SCS Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.

Name of Product: Sycamore Pro Gas Generators Units: About 1,500 Distributor: Sycamore SCS, of Louisville, K.Y. Importer: Creative Resources, of Louisville, K.Y. Hazard: A plastic sediment cup attached to the bottom of the fuel valve can crack during shipping and handling and cause fuel leakage or spillage, posing a fire hazard to consumers. Incidents/Injuries: Sycamore SCS has received nine reports of generators leaking. No injuries or property damage have been reported. Description: This recall involves the following models of the Sycamore Pro gas generators: APEX 3, APEX 7, APEX 6, EGS 3.2, EGS 4.8, and EGS 7. “Sycamore Professional” and the model name can be found on the front of the generator. All models are black and green and have side control panels. The APEX 3, 6, and 7 are portable generators and have two wheels. The EGS 3.2, 4.8, and 7.2 do not have wheels. Sold at: Various dealers and stores in Indiana, Kentucky, Louisiana, Oregon, Texas, and Washington between May 2008 and October 2008 for between $ and $. Manufactured in: China Remedy: Consumers should stop using the recalled generators immediately and contact Sycamore SCS for a free replacement sediment cup. All known consumers have been notified. Consumer Contact: For additional information, contact Sycamore SCS at (800) 801-2051 between 9 a.m. and 5 p.m. ET, Monday through Friday, or visit the firm’s Web site at www.sycamorepro.com.

Ice Storms

Wed, 18 Feb 2009 00:00:00 -0700

Another round of power outages smacked the Midwest several weeks ago. Louisville, Kentucky, our base of operations, was hit with it's second largest power outage in history, second to the remnants of Hurricane Ike in the fall of 2008.

Fortunately we had a substantial inventory of generators in stock. Unfortunately our dealers in Kentucky and other neighboring states worked through the inventory completely in 2 days. We were still in the process of rebuilding inventory from the fall weather events. We will now push even harder to get prepared whatever else comes down the pike.

It is always gratifying to be able to help people in their time of need. I am especially proud of the Sycamore staff for working very hard and, in some cases, ignoring their own personal struggles with the outages to help as many people as possible.

-DGP

Website Refresh

Wed, 27 Aug 2008 00:00:00 -0700

SycamorePro.com has a fresh new look. We are in the final phase of deploying our new Website. The new site will BE MORE... helpful and feature packed. Along with the new Website comes our new Blog and the addition of our Giving Tree and Photos & Stories.